Quiz yourself: are you up-to-date with evolving customer service expectations?

Do you have a sneaking suspicion your business isn’t delivering on customer service expectations? Well, I hate to break it to you, but you might be right.  The fact is that most companies are out of sync with the people they intend to serve. Customer expectations have evolved incredibly quickly over the past two decades, […]

101 tech tools for business owners.

Running a business can get complicated. Really complicated. Between managing projects, keeping track of resources, meeting customer demands, maintaining a brand, and chasing down invoices, there’s always another thing to do. And those are only the fundamentals. Consider all the effort it takes to court customers, build your network, optimize your online presence, hire new […]