24/7/365 Live Chat

Connecting and converting your website traffic.

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How Live Chat Works

First, your website visitors start a chat.

And they’re connected with a live Chat Specialist. We serve as an extension of your team, so your customers never know the difference.

Next, we build a connection.

Ruby’s live Chat Specialists are experts at real, unscripted conversations. The basis for long-term loyalty.

Then, we transfer hot leads to your team.

We guide chat visitors to next steps like answering FAQs and call transfers to your sales team. All while saving you time and saving you from distraction.

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Experience Chat

A Guide to Website Chat

Discover the rise in the chat trend, and how it can better your business.

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Real people in the people business.

Ruby’s awards, recognition, and unprecedented growth all come down to one thing: our culture of people-powered goodness.

LEARN ABOUT RUBY

Hello, I’m Cameron.

  • Virtual Receptionist & Chat Specialist
  • Beaverton, Oregon
  • Movie fanatic and indie musician.

Numbers don’t lie.

  • 20%+ Boost in new business leads.
  • 10hrs+ of distraction-free time gained back per month.
  • 10%+ Increase in customer happiness.

As reported by a majority of respondents to Ruby’s February 2019 Customer Survey.

Try Ruby Today

Dive in with a 21-day money-back guarantee*. If we don’t win you over in 21-days, you can walk away like it never happened.

844-311-7829GET STARTED

*Cancel within 21 days or 50 chats, whichever occurs sooner.  First-time users only.

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Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.