The call-forwarding service that cares.

After all, your future business is on the line.

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Here's How It Works

1

We say hello to your caller with a customized greeting. “Thank you for calling ABC Company, how may I help you today?”

2

Based on your customized call-handling instructions, we either forward the call to you, take a message, or send the caller to voicemail.

3

When the call is complete, the receptionist sends an email, text, or app notification with the caller’s message and any relevant details.

4

We can engage your callers in other ways including answering FAQs, scheduling appointments and completing short intake forms.

Portrait of modern mixed race man speaking by phone while working from home in cozy interior, copy space

Option A: Manual call-forwarding.

Forwarding calls to Ruby the old fashioned way. Simply dial a three-digit code and the phone number you want to forward to. (Smartphones make it even easier as there’s usually a “Call Forwarding” option in the settings menu.) Once you’ve set things up, your calls will be forwarded straight to us.

Option B: Remote call-forwarding.

Forward your business calls to Ruby using any phone. Follow the prompts to forward your toll-free number to our team of caller-impressing, privacy-protecting, award-winning virtual receptionists. With this option, you can even check your voicemails from afar.

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Option C: Delayed call-forwarding.

Forwarding calls to Ruby the old fashioned way. Simply dial a three-digit code and the phone number you want to forward to. (Smartphones make it even easier as there’s usually a “Call Forwarding” option in the settings menu.) Once you’ve set things up, your calls will be forwarded straight to us.

Ready to stop juggling phones?

When you port your number to Ruby, you can reduce your phone bill.

You’ll the Ruby app.

Send calls to Ruby, straight to you, or any other number you choose with Call Forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t.

Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.

Read receptionist messages and voicemail transcriptions, set follow-up reminders, and track usage and call volume throughout the month.

Show your business number as your caller ID when you make calls from the app, send and receive text messages, and keep your personal number private.

Work from anywhere, never miss an opportunity, and make a great impression.

Ruby mobile app dashboard showing options to hold calls, change call handling instructions, check activity, and more
Ruby mobile app screen showing call, text, and voicemail activity
Ruby mobile app screen showing text conversation with client
Ruby mobile app screen showing usage and billing activity

Start impressing your customers.

Live Virtual Receptionists

24/7 Live Chat

Try Ruby Today!

Call and talk to a live virtual receptionist. Hear why 13,000+ customers love Ruby!

Support

Already a Ruby customer?

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Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.