Are you overlooking the foundation?

Your customer service is strong when it comes to quality and technology, but something important is missing. Maybe it’s difficult for people to find and contact your business, or your information is out of date. Maybe your business has a hard time keeping up with spikes or drops in call volume. Maybe your team and tools aren’t set up to meet the demands of the people you serve. Or maybe it’s a combination of all the above. In any case, once you build a more solid foundation, you’ll be well on your way to optimizing customer service. Fortunately, that’s the easy part—and Ruby can make it even easier, wherever your business is at. 

Take the first step.

Enter your email to get a host of resources to help you refresh or create your online presence and assess your call volume.

Your scores:



Your foundation needs improvement.

Quality of service


Your quality of service needs improvement.



Your technology needs improvement.

Ready to get started?

Ruby’s virtual receptionists can help full-time, part-time, or even as backup.