You keep it real.

Nice job! You’re prioritizing arguably the most important factor in customer service: real people. When callers or website visitors contact you, they can get usually or always get in touch with a real person, and that’s exactly what most people are looking for when they do business. But you still have plenty of room for improvement. With the right system and tools, you can transform your strong foundation into a caller-delighting, website visitor-empowering, day-making machine. With Ruby, it’s easy. Learn how our virtual receptionists deliver fast, friendly, personalized customer service. 

Additionally we recommend taking a look at Grasshopper, a virtual business phone and messaging tool purpose-built for businesses like yours. They provide a easy to use business communications tool all on your own personal mobile phone, ensuring you keep customer conversations organized and look professional for your customers. Learn more here.