You keep it real.

Nice job! You’re prioritizing arguably the most important factor in customer service: real people. When callers or website visitors contact you, they can get usually or always get in touch with a real person, and that’s exactly what most people are looking for when they do business. But you still have plenty of room for improvement. With the right system and tools, you can transform your strong foundation into a caller-delighting, website visitor-empowering, day-making machine. With Ruby, it’s easy. Learn how our virtual receptionists deliver fast, friendly, personalized customer service. 

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Enter your email to get a host of resources to help you continue investing in your customer service team and learn about other tools and technology you can use.

Your scores:

Foundation

0/52

Your foundation needs improvement.

Quality of service

0/40

Your quality of service needs improvement.

Technology

0/28

Your technology needs improvement.

Ready to get started?

Ruby’s virtual receptionists can take your customers’ experiences to the next level.