You keep it real.

Nice job! You’re prioritizing arguably the most important factor in customer service: real people. When callers or website visitors contact you, they can get usually or always get in touch with a real person, and that’s exactly what most people are looking for when they do business. But you still have plenty of room for improvement. With the right system and tools, you can transform your strong foundation into a caller-delighting, website visitor-empowering, day-making machine. With Ruby, it’s easy. Learn how our virtual receptionists deliver fast, friendly, personalized customer service. 

Additionally we recommend taking a look at Grasshopper, a virtual business phone and messaging tool purpose-built for businesses like yours. They provide a easy to use business communications tool all on your own personal mobile phone, ensuring you keep customer conversations organized and look professional for your customers. Learn more here.

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Enter your email to get a host of resources to help you continue investing in your customer service team and learn about other tools and technology you can use.

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Your foundation needs improvement.

Quality of service


Your quality of service needs improvement.



Your technology needs improvement.

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Ruby’s virtual receptionists can take your customers’ experiences to the next level.