Legal clients report that generic communication from an attorney is not enough. The quality, clarity, and tone they use significantly impacts a client’s likelihood to remain a client, refer others, and feel secure in the legal process.

Some commonly undervalued tools for growing your practice include: never missing a call, receiving complete intake information, and not ever leaving a client in limbo, unsure if you got their voicemail.

Download our tip sheet “Five practices for winning communication” to learn how to tip the scales in your favor.