Hats Off to Heather Q and Taylor, Our New Phone System Experts!

Rubys Heather Q and Taylor
Rubys Heather Q (seen modeling her new Arth hat) and Taylor

In preparation for our virtual receptionists’ big switch to the new Ruby platform, we sent our trusty Programmer Heather Q Brackett and Taylor Ramsauer in our IT department down to Irvine, CA for a week-long training at Interactive Intelligence‘s office. While they were there, they soaked up all there is to know about the new phone system and became our resident experts for the transition in the next couple of months.

While we’ll be sharing more details about the new system launch in the coming weeks, we thought we’d share a cultural highlight from their week away. Taking a break from supersonic, telephonic studying, and being the gregarious Rubys that they are, they happened upon a local charity sample sale put on by Arth and were lucky enough to be included in the event wrap-up on their blog. 100% of the profits from Arth’s designer hat sale went to Japan through the American Red Cross, and they raised almost $1,500 total for the cause!

If you’d like to donate to disaster relief in Japan and support this incredibly important cause, please visit the American Red Cross.

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