Jill Nelson featured on Small Giants Community.

“Whatever your line of work, a service-driven culture fosters happy customers and employees, and that translates to increased revenue and business growth.”

Ruby Founder and CEO, Jill Nelson, shares her secret to building a culture of service in an article titled Incent, Inspire, and Empower to Build a Culture of Service. 

In this Small Giants Community feature article, she explores:

  • Ruby’s secret to attracting and retaining a customer-focused workforce
  • The Incent, Inspire, Empower management philosophy

Read the Article