Kate Winkler discusses 24/7 virtual customer service on Get the Intel podcast

Customers and clients expect responsive, accessible service, 24/7. Fortunately, it’s easier than ever to deliver on those expectations, even if you don’t have a large team or many resources.

On a recent episode of Get the Intel, Ruby CEO Kate Winkler explores how. Katie talks to host Chad Gill about:

  • What it takes to provide exceptional customer service
  • Ruby’s mission—giving businesses the freedom to achieve more
  • How Ruby differs from a typical answering service
  • How the best customer communication solutions tailor services to your brand and goals