TAO and the Portland Business Journal on Ruby’s move from service to tech.


Portland Business Journal on Ruby Receptionists

Skip Newberry, President of the Technology Association of Oregon recently wrote an article about Ruby’s transition from a service-based startup to a successful technology firm.

“In 2011 we launched our own backend software,” Ruby CEO, Jill Nelson said. “It was at that point we realized we were actually a technology company. We offer technology-powered services, and it’s our IT that enables us to scale to serve so many customers seamlessly and offer such highly customized, personalized services.”

Ruby’s team of live, friendly receptionists is only part of what makes Ruby so successful. In fact, it’s the combination of call-handling software, a customer-facing mobile app, and optional integrations with a variety of industry-specific practice management software systems that truly empowers our virtual receptionists to provide exceptional service. It’s this proprietary technology that provides the opportunity to personalize every interaction with everything from specific call-handling instructions and tailored greetings to the local weather.

Read the Portland Business Journal article >>

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.