As phone calls surged during the pandemic, the collaboration between Ruby.com, the premier provider of live virtual receptionist and chat services for 13,000+ businesses, and LogMeIn’s communication and collaboration tool, Grasshopper, proved critical to many businesses’ survival.
The partnership combines Ruby’s exceptional virtual receptionist solution with Grasshopper’s virtual phone system to help businesses capture every opportunity, appear more professional and responsive, while also gaining time back in their day to focus on their business. To date, Ruby has more than 600 active customers using Grasshopper.
“As a leader in US-based virtual receptionist and live chat specialists, Ruby brings significant expertise to our vision of creating an end-to-end phone solution for entrepreneurs. Ruby adds to Grasshopper services, products, and analytics needed to manage customer interactions and deliver exceptional phone experiences,” said Damon Covey, VP Product Management at LogMeIn. “Together we are building a best-in-class phone solution for small businesses.”