Ruby is proud to announce the launch of our new proprietary Receptionist Operating System, or ROS. The new system enables more advanced interaction capabilities between callers or website chatters and Ruby’s receptionists while delivering more efficient, accurate, and scalable service for Ruby customers.
The new version of ROS is a gamechanger for Ruby as it continues to scale business operations to support more small businesses across a variety of industries. ROS is a next-generation, lightweight browser application that is accessible from anywhere—enabling Ruby to embrace a flexible work-from-home model, open new labor markets, and provide more flexible scheduling for receptionists. The result is higher receptionist satisfaction, lower turnover, accelerated time-to-hire, and expedited training and onboarding of new receptionists—yielding better caller experiences and ultimately, helping small businesses thrive.