Multiple promotions of women leaders at Ruby

Reading time:

Ruby, the premier provider of live virtual receptionist and chat services for 13,000+ businesses, today announced the promotion of four of the company’s women leaders, including two at the C-level. Women make up four of Ruby’s five top leadership positions, including CEO. 

In total, women hold 72% of management positions and represent 71% of the entire employee population.

Stephanie Copeland Weber, who manages the company’s legendary services team and all people operations, has been promoted to President and Chief Operating Officer. Stephanie joined Ruby in July 2017 and most recently served as Chief Operating Officer. Her extensive background in business operations, people leadership, and developing customer-centric teams for high-growth businesses has been invaluable in scaling Ruby while maintaining the company’s best-in-class service and focus on meaningful connections. 

Rebecca Grime’s promotion to Chief Revenue Officer comes as Ruby seeks to streamline the customer journey from the first contact through the ongoing support and management of a business with Ruby, creating an optimal experience at each touchpoint. In addition to overseeing all sales, partnership, and marketing functions, the newly created Revenue Department will incorporate Ruby’s industry-leading Customer Happiness Team. Ruby has immediate plans to hire additional roles to the team, including a VP of Revenue Operations.

Ruby News

View All

Kate Winkler wins 2021 ‘Female Executive of the Year’ Gold Stevie® award

Attracting employee amid labor shortage

Where have the workers gone? Companies pivot to attract employees

Designing people-centric customer service training

Guest Article: 5 Ways to Design Customer Service Training

Ruby continues to lead industry in employee investment

Ruby doubles down on training & progressive wage structure

Ruby Grasshopper collaboration

Ruby and Grasshopper provide end-to-end phone solution for businesses

how businesses can address labor shortage

[Column] With Oregon’s talent shortage, what workers really want

lifelong customer podcast

[Podcast] Marketing insights with Rebecca Grimes

Ruby partners with Scorpion

Scorpion and Ruby partner to help customers manage their digital marketing-driven growth

Text: CFO of the Year

Jace Thompson named CFO of the Year

Women in key roles text image

Multiple promotions of women leaders at Ruby


Rubys hiring up to 100 new employees


Ruby expands into Arizona


Ruby earns two Stevie awards


Ruby publishes “The Shifting State of Healthcare”


Ruby certified as a Great Place to Work for 5th year

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up
Sales Support

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.


The Secret to Successful Law Firms

The inside scoop on Clio’s latest legal trends report.

Phone Thumbnail 2

10 Questions to Ask a Virtual Reception Provider

Ask the right questions and rate virtual reception services with our handy guide and scorecard!