Ruby, the premier provider of live virtual receptionist and chat services for 13,000+ businesses, today announced the promotion of four of the company’s women leaders, including two at the C-level. Women make up four of Ruby’s five top leadership positions, including CEO.
In total, women hold 72% of management positions and represent 71% of the entire employee population.
Stephanie Copeland Weber, who manages the company’s legendary services team and all people operations, has been promoted to President and Chief Operating Officer. Stephanie joined Ruby in July 2017 and most recently served as Chief Operating Officer. Her extensive background in business operations, people leadership, and developing customer-centric teams for high-growth businesses has been invaluable in scaling Ruby while maintaining the company’s best-in-class service and focus on meaningful connections.
Rebecca Grime’s promotion to Chief Revenue Officer comes as Ruby seeks to streamline the customer journey from the first contact through the ongoing support and management of a business with Ruby, creating an optimal experience at each touchpoint. In addition to overseeing all sales, partnership, and marketing functions, the newly created Revenue Department will incorporate Ruby’s industry-leading Customer Happiness Team. Ruby has immediate plans to hire additional roles to the team, including a VP of Revenue Operations.