2022 stevie awards

Ruby earns three 2022 Stevie Awards for sales & customer service

Ruby received a Gold Stevie award for “Customer Service Employer of the Year” in recognition of the company’s unparalleled initiatives for its employees throughout the pandemic, including doubling down on Ruby’s award-winning training program, increasing frontline wages by 10.5%, accelerating promotion timelines, adding schedule flexibility, and introducing new wellness programs. The Stevie Awards added this new category this year and Ruby is honored to be the first recipient.

Additionally, Anne Marie Grisham, Sales Manager at Ruby, received a Gold Stevie for “Sales Representative of the Year – Business Services Industries” in honor of her work as the highest-performing representative for the past two years, and her tremendous professional growth, having earned three promotions in 13 months. Patti Crume, Director of Customer Happiness at Ruby, received a Silver Stevie for “Customer Service Manager of the Year” for her work managing the integration of PureChat in 2020 and creating the first-ever performance ladder for Ruby’s customer service department, which is comprised of more than 30 former receptionists.


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*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.