ruby names best answering service

Anyone can answer a phone. Delivering an exceptional customer experience, however, takes a professional trained in providing empathetic service that proactively addresses callers’ needs while also empowering businesses to communicate when and how they prefer. We are very grateful to be named the best answering service for small businesses in 2022 by our friends at Fit Small Business!

View the list to see what factors took Ruby to the top and how solutions were evaluated.


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Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.