Small business snippets: Building (and maintaining) long-term customer loyalty

Bringing in new customers isn’t the only way to grow your business. Retaining the ones you already have is more cost-effective—and it’s also the key to boosting your brand image and building lasting loyalty.  

Learn how to keep your audience engaged in the second installment in our “Small business snippets: micro-courses for macro-success” series. Start watching for tips on creating loyalty programs, referral marketing campaigns, and more.