Guide: The state of legal affairs

In today’s world, consumer expectations are shaped by titans like Facebook, Amazon, Apple, Netflix, and Google, making client expectations higher than ever. Legal clients expect a differentiated experience centered on responsive, helpful, and friendly service on demand. Download our guide to discover issues around responsiveness and lead generation, how to build client retention and referrals, and ways you can streamline efficiency.

Data around client response time and quality expectations

Survey results from attorneys across the country.

The potential ROI of removing yourself as the first point of contact

Five things Ruby can do for your business