Ruby makes it easy to view messages and receptionist activity from your computer by visiting our online portal—or on your mobile device with the Ruby app.
Filter by type of communication, tags, and more. You can save a contact, mark a communication as unread, archive or flag the communication, or request an outbound call assist.
Click or tap on a call or chat to get the full scoop. You can access details such as associated messages, voicemails, and chat transcripts. (Enable push notifications on the mobile app to get alerted about new calls and chats immediately!)
Want to dig deeper into the details? Get quick visibility from your dashboard into your call and chat usage (broken down by company if you have multiple lines with Ruby), as well as a handy visualization of your activity by day of the week.
Alerts will appear within your dashboard and mobile app when you’ve used 85% of your receptionist minutes in your plan, and again when you’ve used 100% of your receptionist minutes.