Mobile app

Stay mobile with the Ruby app.

The app that helps you put your phone away.

How it works

40,000 calls answered every day.

60,000 chats sent every month.

15,000+ businesses trust Ruby.

Update your status.

Taking a client meeting right after lunch? Checking out early to watch your kid play baseball? No problem! Simply set your status in the Ruby app and our receptionists will change the way we handle your calls accordingly.

Check messages.

Stay connected to your callers and clients with real-time notifications sent right to the Ruby app. Access call records, messages sent from receptionists, voicemails from clients, and more—available for you to check wherever and whenever you have a minute.

Choose your caller ID.

Put the power of two lines into one device when Ruby hosts your business number. Make calls or send and receive texts from your business line while keeping your personal number private with the app’s capability to choose your caller ID. The days of carrying around multiple phones are over.

Request an assist.

Need an appointment confirmed? Stuck in meetings all day with no time to respond to a prospective client? We can help with that. Just submit a quick request through the app and voila! Ruby will place an outbound call on your behalf—one less thing for you to worry about.

Ready to download the app?

Get it now on the App Store or Google Play.

Your workday rarely stays in one place. You might spend the morning meeting with clients, the afternoon visiting a job site, and the last hour wondering when your phone became an extra limb.

Ruby helps you step away without leaving the conversation. Friendly receptionists handle callers, while the app keeps details organized and within reach.

Three highlights make that possible:

See calls, messages, voicemails, and chats in one place
Update your availability so receptionists know how to handle calls
Use your business number without carrying a second phone

What is the Ruby app?

The Ruby mobile app connects you with the conversations Ruby handles for your business. You can review activity, receive notifications, manage your availability, and follow up at a time that works for you.

Think of the app as the bridge between your receptionist team and the rest of your workday. Ruby takes care of the conversation. You stay informed and in control.

How does it work for your business?

Ruby receptionists represent your business using your preferred greeting, tone, and call-handling instructions. A law firm might choose, “Good morning, thank you for calling Anderson Legal. How may I help you?” A home services company may want receptionists to ask about the caller’s location and service needs right away.

When an interaction ends, the details appear in the app. You can review the message, return the call, request assistance, update your status, or continue with your day knowing the right information is already waiting for you.

Ruby app features

The app brings together real-time notifications, call records, receptionist messages, voicemails, and chat activity. You can also choose your business caller ID when eligible and submit requests for outbound call assistance.

Your Ruby dashboard: full visibility into every conversation

Every call, chat, voicemail, and receptionist message appears in one place, so you always know who reached out, what they needed, and what happens next. Instead of piecing together conversations from multiple apps, you can review activity, prioritize follow-up, and keep work moving from the Ruby dashboard. Spend less time checking in and more time focusing on clients, projects, and the work that grows your business.

Monitor activity and manage your account in real time

Filter communications by type or tag, listen to voicemails, read chat transcripts, and archive or flag activity for later. You can also review usage insights, including activity by day of the week, and receive alerts as you approach the receptionist minutes included in your plan.

That visibility helps you spot patterns, plan staffing, and understand when callers most often reach your business.

Stay connected to your receptionist team from anywhere

Plans change. Meetings run long. Occasionally, lunch becomes the only quiet part of the day.

Update your status in the Ruby mobile app, and our receptionists can adjust how they handle incoming calls. You can also request an outbound call assist to help confirm an appointment or reach a prospective client. When questions arise, Ruby support helps you get the most from your account and service.

The Ruby experience goes wherever you do

The app doesn’t replace the human connection. It helps you stay connected to it.

Ruby receptionists continue to answer, gather information, schedule appointments when enabled, transfer calls based on your preferences, and help callers find answers. Meanwhile, you get the context you need without staying glued to your phone.

When Ruby hosts your business number, you may also place calls or send and receive texts from that number through the app. Callers see your business identity, while your personal number stays private.

Integrates with the business tools you already use

A useful conversation should lead somewhere … not sit in an inbox waiting for someone to retype the details.

Ruby connects directly with CRMs, calendars, legal platforms, and communication tools, including Clio, Grasshopper, and Calendly. Through Zapier, caller and chatter information can also flow into thousands of other applications.

For example, information collected during a call can create a CRM contact, update a case record, notify a team member, or start a follow-up workflow. Your team spends less time copying data and more time acting on it.

Security and privacy built for business communications

Business conversations often include personal details, so thoughtful data handling matters. Ruby’s privacy practices cover information submitted through the mobile app and customer portal, and Ruby limits access to personal information based on business needs.

You remain responsible for sharing information appropriately and following the privacy requirements that apply to your business.

Experience the Ruby difference for yourself

Your business should stay responsive without requiring you to be personally available every minute.

See how Ruby’s receptionists, mobile app, and integrations can create a smoother experience for callers and your staff. Schedule a consultation to explore the right setup for your business.

Frequently asked questions

Can I manage business calls through the Ruby app?

Yes. The virtual receptionist app lets you update your availability, review call activity, access messages and voicemails, and manage follow-up. When Ruby hosts your business number, eligible features also let you call and text using that number.

Is the Ruby app available for iPhone and Android devices?

Yes. Ruby offers the app for both iOS and Android devices.

How does Ruby’s customer service and receptionist support work?

Ruby receptionist customer service combines real receptionists with personalized call handling. Ruby learns your preferences, represents your business, and provides account assistance when you need help adjusting your setup.

Does the Ruby app work with my existing CRM or business tools?

Ruby supports native and Zapier-powered integrations with many CRMs, calendars, legal platforms, scheduling tools, and communication applications. Available workflows depend on the tools and plans you use.

Is my business communication data secure within the Ruby app?

Ruby maintains privacy and security practices for information submitted through its mobile app, portal, and services. Review Ruby’s privacy documentation alongside your own industry and business requirements.

“Callers uniformly praise me for how warm and competent my receptionist is. When I admit that we use Ruby, they often ask for details. I am happy to share the information: I think using Ruby is a key to my firm’s success.”

Michael

5-star Trustpilot review

Experience the Ruby difference for yourself.

Thousands of businesses love Ruby—and we know you will too. Schedule you consultation today and let us walk you through our service and solutions.

Virtual receptionists

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Why Ruby?

Dynamic integrations

Legal

Home services

Business services

Healthcare

Financial services

Small businesses