Deliver personal experiences online and over the phone with one central point for communication.
Teaming up with best-in-class organizations to grow your business.
Attorneys, small firms, and other legal professionals.
Roofers, plumbers, HVAC, landscapers, and contractors.
Marketing firms, IT, insurance agents, designers, and agencies.
Doctors, dentists, solo practitioners, chiropractors, and other providers.
CPAs, business consultants, tax experts, and financial advisors.
Freelancers, solopreneurs, small teams, startups, and more.
Do you know your customer service facts from fiction? Learn what today’s customers and clients really expect in our brand new guide. The truth is out there…
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Surprise, surprise—people still prefer to talk to people. The vast majority (86%) of people would rather talk to a human than a form of artificial intelligence.
Topping the list of automated tech consumers dislike are interactive voice response (IVR) systems. According to customer service platform Gladly, “IVR remains a wildly unpopular choice amongst consumers, with 98% admitting they try to bypass company IVR systems to get straight to a human service agent.”
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