Ruby: The #1 virtual receptionist service for growing businesses

Ready to transform your business? From saving you time to delighting your callers, Ruby’s virtual receptionists help you reach your goals.

Ruby virtual receptionist features and capabilities

Call handling. Screening. Transfers. Message taking. Lead capture. The virtual receptionists at Ruby do it all while creating real, meaningful connections.

Take a look at our key features and capabilities:

  • 24/7 live answering. Full-time, part-time, overflow, after-hours—Ruby’s virtual receptionists are there for callers whenever you need us.
  • Mobile app. Stay connected, update your call handling instructions, call and text from your business number*, and more.
  • Custom voicemail. Don’t need 24/7 answering? No problem. Ruby gives you unlimited voicemail boxes with customized greetings while allowing you to review recordings and transcripts instantly.
  • Bilingual receptionists. Ruby’s bilingual virtual receptionists ensure callers feel at ease and heard in their preferred language (English or Spanish).
  • Information at your fingertips. After a receptionist wraps up a call, we send a notification via email, text, or the Ruby app. Stay connected to your customers and on top of your call activity at any time, from any device.
  • Appointment scheduling. We work with your preferred calendaring system through your website so you’re never double-booked.
  • Flexible call forwarding. Answer only the calls you want to answer. We’ll handle the rest. Send all of your calls to Ruby, or use us as backup.
  • Robocall filtering. Automatically route robocalls to your Ruby voicemail box—we don’t answer them live or charge you for them.
  • Outbound calling. Need to confirm an appointment or gather details from a client? Send Ruby a request through the app and we’ll handle the call.
  • Lead capture. Ruby captures potential new customers or clients while screening out solicitors and unwanted calls. Win more opportunities by having our team transfer leads directly to you.
  • Number porting and hosting. Tap into enhanced features and save money by using Ruby to host your business number. We can even help you eliminate your phone bill!
  • HIPAA compliance. All Ruby receptionists complete HIPAA training, and we have additional HIPAA security on-site to protect your and your patients’ information.
  • Answering FAQs. Provide us with key information such as available services or rates, and Ruby can answer questions on your behalf, acting as a seamless extension of your business.

* Requires Ruby to host your phone number.

Why do businesses rely on Ruby’s virtual receptionists?

We handle 35,600+ calls per day. Bye-bye, bots and call centers. Every day, Ruby sets the standard for call answering that’s fast, responsive, and—above all—human.

Our customers gain 10+ hours per month. Whether you need to work, sleep, or catch up on your to-do list, we’ll give you more time to do what matters.

We generate 1.6 million+ leads for small businesses per year. Our virtual receptionists turn every call into an opportunity to gain a lasting client or customer.

We’ve made countless connections since 2003. There’s call answering, and then there’s providing an oh-wow-you-just-made-my-day caller experience. Ruby has been doing both for nearly two decades.

What customers say about Ruby

“I love Ruby! They make me look good, keep costs in check, and always respond promptly if an issue arises (which is rare in the first place). You just cannot replace the value of a live, professional person to answer your calls, especially if you’re in a high-touch, service business. And with Ruby, you don't have to.”

"Ruby has been an amazing addition to our company. They have been a highly collaborative partner in troubleshooting some of the challenges we've had with integration, i.e. solicitor screening protocol. Ruby is always willing to listen and help!"

"We're relieved to have Ruby on the team! As a startup, we want to ensure every customer speaks to a real person and that nothing is missed. Ruby has been great from the beginning - responsive, personable and truly acting like a member of our team."

"As a small firm, it is great to have competent, well-trained back-up receptionists who have made our clients feel that they are not speaking to merely robotic call answerers."

"Ruby is amazing! They will go above and beyond to handle your calls however you want them to; even after hours and weekends. They employ the most cheerful and helpful people."

Ready to get started with Ruby?

Click here or call us at 844-311-7829!