We’re at the ABA TECHSHOW in Chicago!
Ruby CEO Jill Nelson, Sales Associate Ashley Fisher, Director of Marketing Kevin Gillam, and I are in the Windy City for the annual ABA TECHSHOW! Delighted that many of our clients are in attendance — a few are even on the faculty — and we’re thrilled to be able to finally meet them in person after […]
Ruby video wins Oregon ADDY® Gold Award.
Ruby’s video, produced by innovative branding agency Sockeye, has won an Oregon ADDY® award in the internet commercial category! The video portrays Ruby’s unique vision of customer service: creating meaningful, personal connections in a virtual world. Featuring both animation and documentary-style video, it shows an animated portrayal of a typical call — complete with a real receptionist as the voice of Ruby — and […]
What Are the Busiest Workdays of the Year?
We love data. And we’re kind of obsessed with KPIs. We keep tabs on call volume, call times, and a range of other metrics so that we can plan for the best virtual receptionist staffing throughout the day, ensure that our clients’ calls are answered promptly (within 4 seconds, on average!) and keep our virtual receptionists happy and stress-free. If […]
Ruby named #3 “Best Medium-Sized Company to Work for in Oregon!”
Our third year on the list, our virtual receptionist service earned the #3 spot on Oregon Business magazine’s “100 Best Companies to Work for in Oregon” list. Fifty of our virtual receptionists and staff attended the event and proudly marched on stage to accept the award. We were also honored to be named second in the […]
Ruby named #3 on the “100 Best Companies to Work For” List!
Last night, a group of 50 of our virtual receptionists and staff took the Oregon Convention Center by storm to celebrate at the Oregon Business magazine’s “100 Best Companies to Work For in Oregon” awards dinner. It was Ruby’s third year to make the list and as always, we brought our Ruby enthusiasm to the party! We are so […]
