Three Ways to Warm Up Your Emails to Build Personal Connections

When it comes to creating personal connections, nothing beats a friendly face-to-face conversation. But with the right touches, email can be a solid way to make your customer experience meaningful as well. Before you click “Send,” warm up your next email with these three tips: 1. Add a greeting and closing. You wouldn’t begin a […]

How to sound happy on the phone (and keep your callers happy in the process).

How to sound friendly on the phone to foster happiness, create great impressions, and help your business grow! A phone call from a client or potential customer is not only an opportunity to talk up your business — it’s a chance to spread a little joy! Our virtual receptionists have discovered that being powerfully positive […]

The Return of Face-to-Face Connections: Stack Your Phones at Lunch

We can’t do without our smartphones — many of us even check our phones every few minutes. It’s with the best of intentions; we want to be responsive! But this focus on technology can hinder face-to-face connections. You hear the buzzing or beeping of your phone, and the next thing you know, you’ve tuned out your in-person guest. To […]