Deliver personal experiences online and over the phone with one central point for communication.
Teaming up with best-in-class organizations to grow your business.
Attorneys, small firms, and other legal professionals.
Roofers, plumbers, HVAC, landscapers, and contractors.
Marketing firms, IT, insurance agents, designers, and agencies.
Doctors, dentists, solo practitioners, chiropractors, and other providers.
CPAs, business consultants, tax experts, and financial advisors.
Freelancers, solopreneurs, small teams, startups, and more.
Discover how other small businesses have secured success by investing in customer communication.
We analyzed 62 million calls small businesses received from 2018 to 2022. Explore the insights—from new customer growth over the phone to changing rates of frustrated callers, robocalls, and more.
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Customer expectations are at an all-time high—leaving today’s businesses in need of ways to predict and address the needs of the people they serve. Fortunately, over-the-phone conversations provide an answer for both.
Ruby’s 2023 call trends report builds on our inaugural edition with the addition of new categories and a larger data set gathered from over 62 million customer calls. In it, we look at what’s happening in your industry, what trends you should be paying attention to, and what steps your business can take today to secure long-term success. Get access to the report by filling out the form below.
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