Customer Service Audit Checklist

Conduct your own audit with the only customer service checklist you’ll ever need.

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Ruby Content

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eBooks

Guide: The Shifting State of Healthcare

eBooks

Guide: The new front door to your business.

Infographics

Going Virtual: A Complete Guide

eBooks

Guide: The rise of website chat.

Case Studies

Kellam Mechanical case study.

Tip Sheets

Making the case for Ruby: How to convince your administration.

Tip Sheets

Social Media During Crisis: A Worksheet.

Tip Sheets

Staff Augmentation: A Worksheet

Tip Sheets

The Changing Landscape of the Home Services Industry

Tip Sheets

Strong Foundations

Ruby Blog

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Avoid Healthcare Burnout with Communication Technology

Small Business Tips

Keyword Research Guide For Small Businesses

Why Patient Communication Is More Important Than Ever With The COVID-19 Vaccine

Small Business Tips

Annual Clio Report: In Summary

Small Business Tips

The Ultimate Live Chat Cheat Sheet

How to Ensure Going Remote Doesn’t Disrupt Your 5-Star Customer Support

Small Business Tips

How to Get More Live Chat Conversations

Small Business Tips

How to change someone’s mind—in sales objections and beyond.

Small Business Tips

Live chat: the good and the bad.

Small Business Tips

Tips For Strengthening Customer Communication

Ruby News

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Announcements

Ruby Certified as a Great Place to Work for 5th Year

Press Releases

Ruby’s 24/7, HIPAA-Compliant Services Reduce Burden on Healthcare Staff

Press Releases

Ruby Achieves 5 years on Oregon’s Most Admired Companies List

Media

Adapting to the New Business Context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby Pivoted During COVID

Announcements

Oregon 2019 Philanthropy Awards

Press Releases

Ruby Acquires Pure Chat

Announcements

Ruby Wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Ruby Events

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