Customer Service Audit Checklist
Conduct your own audit with the only customer service checklist you’ll ever need.
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Ruby Content
View AllInfographics
Infographic: Beating healthcare burnout and delivering on patient expectations
Infographics
Infographic: The #1 secret of successful law firms.
Tip Sheets
10 questions to ask a virtual receptionist provider
Infographics
[Infographic] The #1 secret of successful law firms.
Infographics
[Infographic] Telehealth in 2021 and beyond.
eBooks
Guide: The story of a lead.
Webinars
Setting Your Home Service Business Up for Success
Webinars
Booking Business: How to Balance Marketing & Client Retention
eBooks
Guide: Customer Trends Report
eBooks
Guide: The Shifting State of Healthcare
eBooks
Guide: The new front door to your business.
Infographics
Going Virtual: A Complete Guide
eBooks
Guide: The rise of website chat.
Case Studies
Kellam Mechanical case study.
Tip Sheets
Making the case for Ruby: How to convince your administration.
Ruby Blog
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Small Business Tips
The art and challenge of business services—with Justin Dunham of ércule
Customer Feature
Ruby customer feature: Rapid resourcefulness with Ashton Taylor
Small Business Tips
Forced changes and success with Loren Feldman
Small Business Tips
Get more clients like that one. You know the one.
Small Business Tips
Business live chat: Have your cake and eat it too.
Small Business Tips
Small business resourcefulness with Loren Feldman
Small Business Tips
Omnichannel customer experience: what it means and how to do it right
Small Business Tips
[Infographic] The #1 secret of successful law firms.
Small Business Tips
Use Ruby to schedule appointments and save time.
Small Business Tips
Automated lead capture: Why you need it and how it works.
Small Business Tips
[Infographic] Telehealth in 2021 and beyond.
About Ruby
This Women’s History Month, #ChooseToChallenge with Ruby.
Small Business Tips
PPP loans have relaunched in 2021—with an exclusive application window for small businesses.
Small Business Tips
Too many customers? Here’s how to make a spike in demand work for you.
Small Business Tips
When people are in crisis, can your business come to the rescue?
Ruby News
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Press Releases
Multiple promotions of women leaders at Ruby
Media
Rubys hiring up to 100 new employees
Press Releases
Ruby expands into Arizona
Press Releases
Ruby earns two Stevie awards
Press Releases
Ruby publishes “The Shifting State of Healthcare”
Announcements
Ruby certified as a Great Place to Work for 5th year
Press Releases
Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff
Press Releases
Ruby achieves 5 years on Oregon’s Most Admired Companies Llist
Media
Adapting to the new business context
Announcements
13-years on the 100 Fastest Growing Companies
Media
How Ruby pivoted during COVID
Announcements
Oregon 2019 Philanthropy Awards
Press Releases
Ruby acquires Pure Chat
Announcements
Ruby wins 2020 Momentum Award
Announcements
Courageous Marketing Leader Awards 2020
