Small business snippets season 2: micro-courses for macro-success

How do you grow your business without losing the human touch that makes it special?

We’re here to answer that question, with insights gained from our 20+ years of experience helping over 14,000 small businesses grow. And because we know you’re busy, we’ve distilled what you need to know into videos no longer than five minutes each.

Welcome to the second season of our popular series, small business snippets! Learn about timing your growth, expanding your team, getting funded, and so much more.

Sign up for the five-week series.

At a glance

What you'll learn

Week 1: The first steps to growing your business

Are you ready to grow your business? How can you tell when it’s the right time? And what does it take to put a growth plan into action? We answer these questions and more in the first episode of our second season of small business snippets.

Week 2: Building the team

With growth comes new opportunities and challenges—and perhaps none are more important than hiring your first employee. When is the right time to bring someone on? Which position or positions should you fill before others? And where might a different approach, like outsourcing or automation, be a better idea? Learn the fundamentals and start building your team on the right foot.

Week 3: Funding your business growth

From SBA loans to private capital to crowdfunding, there are numerous options for businesses in need of funding—but the right choice is different for every organization. Find out what you can do to increase your chances of securing the money you need to grow your business.

Week 4: Scaling customer experience

In this video, we share tips to make sure customers get exceptional service online and over the phone, while maximizing productive time.

Week 5: Making a bigger impact

Every business is different with specific services or products, a distinct value proposition, and unique customers. In this series, we explored these special characteristics through the lens of four business owners – each with their own goals, challenges, and opportunities. But all of these businesses share one thing in common: a big influence on their communities. Watch our final video for ideas on how small business owners can make bigger, better impacts in the communities they serve.

Catch up on Season 1.

Looking for more quick resources you can use today to support your business and customers? Catch up on the first season of small business snippets, available here or on our YouTube channel.