Every conversation is an opportunity. Make the most of it with Ruby’s human-powered virtual receptionist and live chat solutions, trusted by small businesses since 2003.
No two organizations are the same. That’s why we offer flexible solutions built to help small businesses of all sizes and specialities. From part-time backup to full-service support, Ruby has what you need to reach your goals.
Our virtual receptionists are available 24/7 to greet callers and engage with websites visitors. After-hours, when you’re busy, or round the clock—we’ve got you covered so you can stay focused on doing what you do best.
Anyone can answer a call or chat—but it takes the right person to create meaningful connections with the people you serve. Our team is made up of highly-skilled conversationalists who know how to turn even the shortest interactions into big wins for your business.
We’re more than an answering service—we’re an extension of your team invested in the long-term success of your business. Count on us to provide personalized insights that help you capture more opportunities and outmaneuver the competition.
“Ruby’s culture doesn’t just provide good service, but exceptional service. There’s a continuity I’ve never seen before. Throughout my experience, everyone provides exceptional service to ensure I’m getting everything that I need. That’s Ruby’s magic.”
Dr. Andre Mitchell
Cellulite Physician Services
Five-star Trustpilot review
For two decades, Ruby has focused on creating and celebrating a culture built on excellence with:
Technology can never replace people—but it can empower us to do more. Ruby’s proprietary tools help level up our service with:
We’ve been growing businesses through meaningful connections since 2003, investing in our people every step of the way, with:
Outshine the competition and delight callers with virtual receptionists who sound like a seamless extension of your team.
Meet rising customer expectations with solutions that allow people to reach your business however, wherever and whenever they prefer.
Don’t leave online customers hanging. Engage and convert website visitors with real live chat specialists (not chatbots).
At Ruby, we’re all about making small business owners’ lives easier. That’s why we feature integrations with many of the software platforms and tools you already use—and we’re always adding more!
From information about virtual receptionists to digital marketing guides, explore practical and tactical tips for your industry, along with insights designed to drive small business success.
From capturing opportunities to saving you time, we’ve got your back. Try Ruby today and learn why 14,000+ businesses trust us to represent them online and over the phone.