Connect With Your Customers and Watch Your Business Grow

Are you looking to grow your business AND stand out from the competition?  Hint: answer your phone and have online chat on your website!

We live in an era of ubiquitous convenience and instant gratification. An overwhelming majority (75%) of consumers now expect businesses to offer support within five minutes of an inquiry—24 hours per day, seven days per week, 52 weeks per year.

Ruby’s CMO, Molly Moore recently contributed to legendary customer service expert Shep Hyken’s blog, sharing how simply answering your phone and having online chat on your website can help differentiate and insulate your brand in an increasingly crowded marketplace.


Check out the article here!

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Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.