WealthCounsel webinar: Bringing an exceptional client experience to your practice.

Jill Nelson, Ruby Receptionists CEO
Jill Nelson, Ruby Receptionists CEO

Did you know that 78% of Americans say one bad experience is all it takes to lose them as a customer? As a busy attorney, how can you avoid delivering not-so-optimal experiences that possibly drive a potential or existing client to a competitor?

During this WealthCounsel webinar, founder and CEO of Ruby Receptionists, Jill Nelson, provides a framework for creating exceptional client experiences by sharing Ruby’s own Service Pyramid. Through examples and actionable takeaways, you’ll discover how you too can build your own service pyramid to make quality client experiences a part of your practice to help build trust, differentiate your business, and grow your practice.

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*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.