We’d Love to Hear How We’re Doing — With Hively’s Help!

Ruby® Receptionists’ Core Values of Innovation and Fostering Happiness are coming together with help from Hively’s real-time feedback tool! In the coming weeks, you may see a few new faces when you receive an email from our Problem Solvers & Happiness Makers; these little guys will be included in the signature of every email our Client Services team sends:

Hively Customer Feedback Tool

Hively’s super simple rating tool will help us gather feedback and measure our clients’ happiness, so we’ll be able to make our virtual receptionist service even better!

We’re really excited to work with Hively. They’re an energetic and fun bunch, and their goal is to make customer feedback fun and easy and ultimately make people happy – what’s not to love?

We’ll keep you posted on what we find out, and in the meantime, if there’s anything more we can do to help, feel free to write us at staff@callruby.com or call us at 866-611-7829. We’d love to hear from you!

Learn more about Hively at http://www.teamhively.com. Readers of this blog also get a chance to try Hively free for 60 days with any subscription plan by entering the code ‘CALLRUBY’ (without quotes) during the payment process.

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*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.