Customer story: Bug Authority

People first, profitability second. For Gary Moore, this philosophy is the cornerstone of every single customer interaction.

But Gary can’t do it alone. And when his company, Bug Authority, started receiving more and more calls on nights and weekends, he knew he was missing out on making connections and potential sales.

That’s where Ruby came in.

“I’ve outsourced almost everything in my business that can be outsourced,” Gary said. “I’m not a marketer and I’m not an accountant, so when you find the right partner, life becomes so much more productive. All I need are partners who let me run my business without worrying about everything else.”