You know your technology, but what about your people?

You’ve made the smart decision of investing in tools and technology that drive efficiency for your business. But when it comes to customer service, you might be missing a crucial component: real people. Even in today’s automated age, humans still want to connect with humans. In fact, that human connection may be more important than ever as customer expectations rise and rates of frustration increase. But if you have the bandwidth to hire or train customer service team members, don’t worry—Ruby has you covered. See how we use technology to create—rather than replace—human connections. 

Additionally we recommend taking a look at Grasshopper, a virtual business phone and messaging tool purpose-built for businesses like yours. They provide a easy to use business communications tool all on your own personal mobile phone, ensuring you keep customer conversations organized and look professional for your customers. Learn more here.