HIPAA compliant live chat.

Private, secure, and exceptional.

Ruby hero image

Meeting (and surpassing) expectations.

Customer interactions are changing—and so are their expectations. Studies show that 30% of customers expect to find live chat on your website. When they do, our live chat specialists will be there to greet them with genuine, personalized, HIPAA compliant conversations.

Meet patients where they already are.

The numbers never lie—which is why we like to share them. In general, 42% of potential customers prefer live chat over other forms of communication. In fact, live chat makes them almost five times more likely to convert to actual clients. Meanwhile, only 14% of companies currently have live chat on their website. Wouldn’t you like to be one of them?

Lets talk chat.

Looking for the full scoop on all things live chat? We can help with that.


Try Ruby Today!

Call and talk to a live Virtual Receptionist. Hear why 13,000+ customers love Ruby!

844-311-7829Get Started

“Every portion of your service is impeccable.”



Sales Support

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.


The Secret to Successful Law Firms

The inside scoop on Clio’s latest legal trends report.

Phone Thumbnail 2

10 Questions to Ask a Virtual Reception Provider

Ask the right questions and rate virtual reception services with our handy guide and scorecard!