HIPAA Compliant Virtual Receptionists

Ruby keeps the “privacy” in private practice.

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Real Ruby Receptionists

Here for you, and your patients.

Our 100% US-based virtual receptionists ensure your patients never deal with busy signals, auto-holds, and please-leave-a-message systems. All around, we provide a great experience—and great experiences help turn callers into patients. With Ruby, you can put down the phone and focus on what you do best. We’ll take care of the rest.

Dialed in on empathy.

At Ruby, engaging people is our specialty. Our virtual receptionists undergo extensive training to ensure we ask the right questions at the right times, prioritizing callers who need immediate attention, and making patients feel cared for.

Calling all practitioners.

Learn more about Ruby’s award-winning virtual receptionists in our guide.

LEARN MORE

Every interaction I have had with Ruby has been positive. They go out of their way to help.

Tonya

Try Ruby Today!

Call and talk to a live Virtual Receptionist. Hear why 13,000+ customers love Ruby!

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Live Chat with Ruby

Engage your website visitors with Ruby’s HIPAA compliant live chat services.

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HIPAA FAQs

Sales Support

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Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.

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10 Questions to Ask a Virtual Reception Provider

Ask the right questions and rate virtual reception services with our handy guide and scorecard!