Home Services: Customer Expectations vs. Reality

In the home services industry, meeting (and exceeding!) customer expectations is the key to winning new business.

Unfortunately, only 8% of customers say that companies meet their customer service expectations.

Learn how important it is to have an “always available” solution to connect with your customers when they need it most.

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Tip Sheets

Strong Foundations

Webinars

Roundtable: Radical change – Where the legal industry is headed in 2021

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Customer service audit checklist: 30+ skills & tools any business should optimize.

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Home Services: Customer Expectations vs. Reality

Infographics

The Virtual Switchboard: Understanding Your Call Handling Options

Webinars

The Home Stretch: customer and growth strategies for home services (recorded webinar).

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Beyond the Trend: Finding Long-Term Success as a Virtual Practice

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Webinar: Think. Do. Say. with Ron Tite

Videos

Business Unusual: Wellness During Crisis

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Webinar: From Chaos to Composure with Ron Tite

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