With Ruby, build loyalty, gain hours back in your day, and make sure your callers and website visitors connect with a real person every time.
Small business capabilities
Meet your new secret ingredient—a team of customer experience experts who create connections and capture opportunities online and over the phone.
Ruby’s virtual receptionists can schedule appointments, answer FAQs, assist with outbound calls, and more—acting as a seamless extension of your team.
Use Ruby’s managed live chat solution to provide new and existing customers with friendly human service on your website.
Full-time, after-hours, or as backup, we’re available when and how you need us. See real-time insights and turn Ruby on and off with our mobile app.
With Ruby, Rebecca Flanagan can rest easy knowing the people who contact her law firm are receiving the same kind of responsive, compassionate care she’s built her business delivering.
Ruby means business: local business, woman-owned business, Black-owned business, veteran-owned business. We proudly represent the people and organizations who serve our communities—from auto dealers to educators to party planners and everyone in between.
Your customers’ experiences make or break your business. You can rely on Ruby to create the kinds of personal connections that drive loyalty.
Ruby customers gain hours back every month to focus on what’s important—whether it’s productive time or priceless moments to unwind.
Missing calls? Watching website visitors bounce? Use Ruby to snap up more opportunities and boost your revenue.
Whenever and wherever people reach your business, we’ll be there to represent you in the best light and make great first impressions.
Callers and website visitors expect answers 24/7. That doesn’t mean you need to work longer. We’ve got it covered.
Show your customers you care by ensuring a friendly, highly-trained professional answers even when you’re closed or unavailable.
Improve customer sentiment and offer support in multiple channels at a fraction of the cost of another in-house hire.
Learn more about your customers—who they are, why they’re reaching out, and what it takes to win their business—with Ruby’s call notes.
Make sure you show up online for your community with DSG’s hyperlocal digital marketing services.