Presented by:
Steffney Jones
Partner Development Manager

You'll learn:

  • Why there is a disconnect between customer expectations and reality
  • The impact that personal connections have on your bottom line
  • How to deliver on customer expectations

Workshop: How to make your customers love you

Did you know that 75% of organizations believe they are customer-centric, but only 30% of customers agree? In this workshop, Steffney Jones shines a light on how small businesses can address consumer behavior trends to meet the needs of their customers.

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