Partner Knowledge Center

Looking for ways to grow or streamline your small business? You’ve come to the right place.

Check out our conversations with fellow entrepreneurs and industry experts as they share their insights—and make sure to visit our Partner Marketplace afterward to receive exclusive discounts from our trusted vendors.

Knowledge center

Using Email Marketing & Automation to Grow Your Business


How can you grow your business without breaking the bank? Marketing strategies are complex and can be expensive, but using owned channels like email can be far simpler and cost nothing aside from your time. Email marketing is effective, easy to automate, entirely controlled by you, and gives you access to a lead’s inbox: something almost everyone checks every day. Still, it requires a delicate touch. Tune in to learn how to take advantage of this critical channel and grow your business from Ruby’s trusted partner and email marketing specialists, AWeber!

Delegation & Automation Tips for Lawyers


Do you find it difficult to delegate? Not sure how to use automation and technology in your practice? In this office hours session, Hyperdraft breaks down why delegation and automation are not intuitive processes for lawyers. Watch now for tips and insights on streamlining your practice so that you can use your time how you want to.

The importance of customer feedback: Are silent customers happy customers?

Help Scout

We all know the old cliché “the squeaky wheel gets the grease.” It’s easy to provide a helpful and meaningful experience when a customer asks for it, but how do we ensure that quieter customers receive the same level of service? It costs 5x more to acquire a new customer than it does to keep one—and in an economic environment that prioritizes revenue retention, it’s important to listen a little closer to what our customers have to say.

The Power of Feedback:
Turning Customer Input Into Business Success

FieldPulse + Alignable

Your customers are the key to your business success, and their feedback is a powerful tool to help you grow and thrive. Join us for this webinar to learn how to gather and analyze customer feedback effectively, prioritize and address customer concerns, and incorporate feedback into your business strategies. You’ll leave with a clear understanding of how to leverage the power of feedback to drive business success.

Mastering the Hiring Process: Leveraging Your Applicant Tracking System for Success


Join us to discover the core functionality of an applicant tracking system (ATS), from creating effective job ads to managing candidates’ pipelines. Whether you’re new to ATS programs or looking to maximize your ATS’ potential, this webinar will equip you with the tools to streamline your hiring efforts and fit the best candidates for your business.

Leveraging Consumer Psychology to Drive Enhanced Lead Flow


In this webinar, you will learn how to leverage consumer psychology within your legal practice to drive higher-quality leads into your funnel. Learn about different lead mechanisms that get your clients call, converting on your website, and more as you hear from Daniel Steinberg, CEO & Founder of Lawbrokr.

Optimize Everything: How to optimize your E2E inbound funnel

Need to make your marketing dollars work harder? Optimize which campaigns are driving the most leads for your business and make sure every opportunity gets captured.

Call tracking is the most efficient way to extract insights and gain validation on which marketing efforts are most effective, so you can spend more in the places that drive the highest ROI. Once you tune up your marketing efforts, you need to make sure they all get captured. As the leads roll in, it’s essential that you set up your call flows so there is always someone to pick up.After all, 78% of people will buy from the first person that responds back to their inquiry.

Demystifying Your Taxes for Small Business Owners

View this office hours webinar to learn more about how you can manage your taxes as a small business owner. In this session, a small business expert will walk you through the core tools and information that make tackling taxes (and saving real $$) easier than ever, plus provide you with an action plan to stay financially organized!

The Importance of Reviews

Ruby + Angi + Alignable

Discover why customer reviews are critical to your success and how to use them to your advantage. In today’s digital age, homeowners rely heavily on online reviews to make purchasing decisions. This means that your online reputation can make or break your business.