Ruby customer feature: Sam Hainey, Hilltop Law Firm

Sam Hainey is all about helping people. As VP of Client Services and Operations at Hilltop Law Firm—which she owns with attorney Cy Hainey, her partner and husband—Sam calls on her background in customer satisfaction to provide the best quality service for clients. It starts with first impressions. But as Sam and Hilltop found out, not just any answering service can get those first impressions right.

Discover why Sam chose Ruby after working with another provider and why she says it’s “like a 100% difference.”

Ready to take your law firm to the next level? Learn about Ruby’s legal virtual receptionist solutions and answering services.

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up
Sales Support

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.