Ruby expands into Arizona

Ruby.com plans to hire 50+ employees in Arizona,  one year after its acquisition of Pure Chat—the Scottsdale, Arizona-based provider of self-service chat software. Hiring will focus on virtual receptionist and chat roles to support the increased demand Ruby’s seen for its 24/7/365 and bilingual services. Ruby, the premier provider of virtual receptionist and chat services for more than 13,000 U.S. businesses, also has open positions in sales, marketing, product, engineering, and customer success.

After successfully onboarding and training more than 175 employees in a virtual-first setting in 2020, Ruby began looking to Arizona as the next location to continue to grow its world-class team.

“Our 17-year-old company switched to a fully remote model in just 11 days in March 2020,” said Ruby CEO, Kate Winkler. “And our 600+ employees have proven we can maintain our superior service quality in a remote setting while onboarding new team members. Simultaneously, we’re seeing our customers’ hours of operations expand and an increased need for Spanish services —making Arizona a perfect market for active recruitment.”