Make investing in your employees the new company tradition.

When Bobby Fry opened his restaurant in 2010, he followed the traditional wage model, counting tips as part of total staff compensation. Dating back to Prohibition, this practice is one of the primary factors behind the high rate of turnover for the restaurant industry. Many restaurant owners argue that replacing this model would require an increase in […]

Introducing Ruby’s new brand evangelist!

Howdy and hello! I’m Katie Hurst, the new Brand Evangelist here at Ruby Receptionists. I’m delighted to join the Ruby team, as the company has been on my radar since moving to Portland nearly two years ago. At the time, I was working for a website development firm in town that used Ruby for all […]

Ruby Receptionists receives a $38.8 million investment from Updata Partners.

Updata Partners acquires a majority share of the receptionist services company for $38.8 million with co-investment from StepStone Group. The investment will be used to continue to accelerate, evolve and expand Ruby’s proprietary software and highly personalized service offering for small businesses.

What is a remote receptionist?

A remote receptionist (or virtual receptionist) is like your in-house receptionist, they perform many of the same tasks, but they work remotely. They handle incoming calls, take messages, transfer calls, make outgoing calls, and more! They serve to solve the issues facing small businesses everywhere. For small businesses, initial success and subsequent growth in customer […]