24/7/365 Answering Service

All hours. Every day.

How it works.


You forward calls from your phone to Ruby’s friendly, award-winning, live virtual receptionists.


We answer and transfer calls, take messages, offer voicemail, place outbound calls, and more.


You can focus on running your business, while Ruby keeps turning your callers into clients.


We don’t just pick up the phone—we build trust.

What makes Ruby standout from other 24/7/365 answering services? Over the past 17 years, we’ve honed our technology and training to do a lot more than say, “hello.” Every call is a chance to create a unique experience for your business, further build loyalty, and strengthen your reputation among potential customers. We’re in it to help you win it.

With the Ruby App, the power is in your hands.

Set your status, hold calls, send texts, and update handling instructions with the flick of a thumb—the Ruby app makes it easy to tweak all the knobs of your service. As an extension of your team, we’ll be there to help you save time, boost business growth, and facilitate meaningful connections with new clients.

Overhead shot of work bench—hands are holding a mobile device with smiling Ruby emoji onscreen

Meet Ruby.

Learn about all the little ways Ruby can make a big difference for your business.

You’ll the Ruby app.

Send calls to Ruby, straight to you, or any other number you choose with Call Forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t.

Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.

Read receptionist messages and voicemail transcriptions, set follow-up reminders, and track usage and call volume throughout the month.

Show your business number as your caller ID when you make calls from the app, send and receive text messages, and keep your personal number private.

Work from anywhere, never miss an opportunity, and make a great impression.

Ruby mobile app dashboard showing options to hold calls, change call handling instructions, check activity, and more
Ruby mobile app screen showing call, text, and voicemail activity
Ruby mobile app screen showing text conversation with client
Ruby mobile app screen showing usage and billing activity

Start impressing your customers.

Live Virtual Receptionists

24/7 Live Chat

Try Ruby Risk-Free

Call and talk to a live Virtual Receptionist. Hear why 10,000+ companies Ruby.


Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.