Ruby is not your average answering service.
Every answering service answers phone calls on behalf of another business. But only Ruby takes call answering a step further.
We’re the real, live, connection-making, customer-impressing, extension to your in-house team. Our virtual receptionists answer and transfer calls, provide FAQs, take messages, and focus on maximizing customer satisfaction—and we sound like we’re right in your office!
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Real people in the people business.
Ruby’s awards, recognition, and unprecedented growth all come down to one thing: our culture of people-powered goodness.LEARN ABOUT RUBY
We’ll make you sound great.
Our award-winning, 100% US-based call answering services specialize in making the most out of every customer conversation.
Full-time to just sometimes.
Ruby can work as an extension of your team from full-time call answering to backup and fill-in support.
Your business, your number.
We can work with your existing phone number. Or, keep your personal number private with a custom, Ruby-hosted number.
Live call answering.
Ruby’s got you covered with live answering 5am-9pm Monday thru Friday & 6am-6pm on weekends (all Pacific Time).
Numbers don’t lie.
- 20%+boost in new business leads.
- 10hrs+ of distraction-free time gained back per month.
- 10%increase in customer happiness.
As reported by a majority of respondents to Ruby’s February 2019 Customer Survey.