Deliver personal experiences online and over the phone with one central point for communication.
Teaming up with best-in-class organizations to grow your business.
Attorneys, small firms, and other legal professionals.
Roofers, plumbers, HVAC, landscapers, and contractors.
Marketing firms, IT, insurance agents, designers, and agencies.
Doctors, dentists, solo practitioners, chiropractors, and other providers.
CPAs, business consultants, tax experts, and financial advisors.
Freelancers, solopreneurs, small teams, startups, and more.
Do you know your customer service facts from fiction? Learn what today’s customers and clients really expect in our brand new guide. The truth is out there…
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Thriving wherever work happens.
Transitioning to the virtual office may be one of the better ideas you’ve had. But it will require more than opening up your computer from the comfort of your couch.
You’ve probably surmised that going virtual means performing most of your business opertations remotely. But, is doing completely away with a traditional brick and mortar necessary? What are the benefits of a virtual office? The drawbacks?
We’ve put together a quick read to get you caught up on the basics.
Prior to 2020, some businesses appeared to be better candidates for a virtual operation than others, but this year has proven that a little ingenuity can go a long way. The perks of being able to work-from-wherever are more plentiful than ever.
What kind of office fits you best?
A part of our Business Unusual campaign, Ruby sits down with Amanda Soares, LCSW to talk about the realities of working from home with children. As small business owners take their operations remote in the midst of a pandemic, schools have deployed distance learning and families are still adapting to this new way of life.
Bringing it home can mean big changes for your tech stack. In order to run business smoothly, you’re going to need software & hardware updates to keep you and your team efficient.
And we’ve packed 101 tools to help you thrive into one fantastically helpful sheet.
Everything you need to know, in one complete resource.
Regardless of where running your business has taken you, customer service remains central to your success. Prioritizing your frontline communications is mission-critical, and it starts with your telephone.
Check out our comprehensive guide to call-handling to scout the best options for your biz.
1. Continuity
If there is anything 2020 taught us, it is that planning for the unthinkable is critical to small business survival. Prepare for the just-in-case with this Business Continuity Checklist.
2. Consistency
Customers are loyal to businesses who offer reliably exceptional experiences. Use our comprehensive Customer Service Audit to take stock and improve your game.
3. Care
Whether you’re at home, on the beach, or in the office, the personal connections you maintain with customers and employees alike determine the health of your business.
Ruby’s award-winning, live virtual receptionists build trust with your callers and customers from the very first “hello”. No matter where your office is (or isn’t) located, we serve as an extension of your team. We answer and transfer calls, take messages, place calls on your behalf and more!
Just like an in-house hire, we deliver a cohesive, professional experience for your customers.
Get the full scoop on Ruby’s live virtual receptionists in our Ultimate Guide.
Update your availability any time to take advantage of Ruby’s call-connect service and have website visitors transferred directly to your sales team.
“I am so pleased with Ruby! For 25 years I always thought I had to have a live person in my office answering calls. Ruby does it better than many of the people who’ve staffed our phones over the years. The messages are clear, concise, and timely provided.”
Carol
Thousands of businesses love Ruby—and we know you will too. Schedule you consultation today and let us walk you through our service and solutions.
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