A growing practice is a healthy practice.
No missed opportunities.
Ruby’s services are available 24-hours a day, seven days a week, 365 days a year to offer support and answer non-medical questions.
“On hold” is history.
Our live Virtual Receptionists and Chat Specialists are there to collect intake when your team is busy with patients. We’ll get actionable call and chat details to you quickly!
With the Ruby app, you can update your status on the fly. Our virtual receptionists will hold calls, route them to your office, or simply record messages for later on.
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“Our business’s best months have been since starting with their service. The team is an absolute pleasure to work with and they go above and beyond. Highly recommend!”Dr. Ben Fishbein
“In the first 3 months of service, HearingChats [now part of Ruby] captured 28 leads for my practice, converting into over $103k in treatment revenue.”Jared Brader
“When people visited our website, we had no means of engaging with them. As soon as we started using Ruby’s chat services, we started getting referrals. This has been extremely helpful in honing in on where our marketing resources go.”
Private & secure.
Get the privacy you and your clients can count on with opt-in HIPAA compliant receptionist and chat services.LEARN MORE
Ruby speaks the language.
To be heard, people have to be understood. Our bilingual virtual receptionists can help your Spanish-speaking patients feel at home from the very first call.MEET YOUR NEW TEAM
100% US-based chat professionals.
Ruby HQ is located in the USA, in offices across the country. Say hello to the award-winning, rapidly-growing, kitten-loving team on the other end of the line.
Numbers don’t lie.
- 20%+ boost in new business leads.
- 10hrs+ of distraction-free time gained back per month.
- 10% increase in customer happiness.
As reported by a majority of respondents to Ruby’s February 2019 Customer Survey.