A growing practice is a healthy practice.
No missed opportunities.
Healthcare concerns are never timely. Our Chat Specialists are available 24-hours a day, seven days a week to offer support and answer non-medical questions.
“On hold” is history.
Our live Virtual Receptionists and Chat Specialists are there to collect intake when your team is busy with patients. We even guarantee a 30-second live chat response time.
With the Ruby app, you can update your status on the fly. Our virtual receptionists will hold calls, route them to your office, or simply record messages for later on.
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“Our business’s best months have been since starting with their service. The team is an absolute pleasure to work with and they go above and beyond. Highly recommend!”Dr. Ben Fishbein
“In the first 3 months of service, HearingChats [now part of Ruby] captured 28 leads for my practice, converting into over $103k in treatment revenue.”Jared Brader
“They have been great at grabbing some of our web traffic and turning them into new patients, especially after hours! The chat reports we receive show a high level of competence and kindness. I am happy to have them represent my company in a market where every new patient is important.”
Dr. Jonathan Collette
Private & secure.
Avoid interruptions while you’re on the go. Let Ruby’s friendly receptionists handle your appointment confirmations and change your availability status anytime.VIEW PLANS & PRICING
Ruby speaks the language.
To be heard, people have to be understood. Our bilingual virtual receptionists can help your Spanish-speaking patients feel at home from the very first call.MEET YOUR NEW TEAM
100% US-based chat professionals.
Ruby HQ is located in the USA, in offices across the country. Say hello to the award-winning, rapidly-growing, kitten-loving team on the other end of the line.
Numbers don’t lie.
- 20%+ boost in new business leads.
- 10hrs+ of distraction-free time gained back per month.
- 10% increase in customer happiness.
As reported by a majority of respondents to Ruby’s February 2019 Customer Survey.