Who We Serve

Virtual Receptionists & Live Chat For Education

With Ruby, gain hours back in your day, and make sure your callers and website visitors connect with a real person every time.

Take your front office virtual.

Meet your new secret ingredient—a team of customer experience experts who create connections and capture opportunities online and over the phone.

Our service ensures that every call and website visitor gets the attention they need, so you can focus on your most valuable work without sacrificing the student experience.

With our Ruby App, staff can determine their “office hours”, choosing to handle calls or chats on their time. Plus, staff can select to return calls using their personal or business line!

Ruby’s live chat and receptionist services are available 24/7/365 to work around your scheduling needs, and accommodate unpredictable schedules of parents and students.

Eliminate the need for a physical phone system.

Wouldn’t it be nice to eliminate one bill while saving on the costs of maintaining outdated technology? Simply port your number to Ruby and we take care of the rest! Our receptionists can distribute calls to anyone, anywhere — even to a staff member’s home or mobile numbers.

Customized call handling.

Have multiple departments with different routing instructions for each staff member? No problem! Our technology works in tandem with our award-winning team to ensure every caller and chat visitor gets exactly where you need them to be.

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Portrait of modern mixed race man speaking by phone while working from home in cozy interior, copy space

As mobile as you are.

With our Ruby App, staff can determine their “office hours”, choosing to handle calls/chats on their time. Plus, staff can select to return calls using their personal or business line!

Education Collection

Learn how to get the most out of customer communication

How to Make the Case for Ruby

Need help getting your administration onboard? We have just the resource.