Deliver personal experiences online and over the phone with one central point for communication.
Teaming up with best-in-class organizations to grow your business.
Attorneys, small firms, and other legal professionals.
Roofers, plumbers, HVAC, landscapers, and contractors.
Marketing firms, IT, insurance agents, designers, and agencies.
Doctors, dentists, solo practitioners, chiropractors, and other providers.
CPAs, business consultants, tax experts, and financial advisors.
Freelancers, solopreneurs, small teams, startups, and more.
Discover how other small businesses have secured success by investing in customer communication.
We analyzed 62 million calls small businesses received from 2018 to 2022. Explore the insights—from new customer growth over the phone to changing rates of frustrated callers, robocalls, and more.
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Every day at Ruby begins and ends with how we can serve our customers, which in turn benefits our communities and local economies. And that commitment remains, but the ways in which we deliver on that commitment have evolved.Â
We’ve expanded everything from our products and services to how we interact with our customers. We wanted to make sure our vision and mission truly reflect how we are serving you now and in the future.Â
We hope we inspire small businesses to return to the reason you started your business. We want to be that long-term partner that helps small businesses build lasting relationships, so they can double-down on their purpose—whether that’s disrupting the market, having greater freedom, or contributing to their community.Â
We deliver exceptional experiences that build customer loyalty and empower businesses to freely pursue their purpose, cultivating diverse and thriving local economies. ​ Â
We create meaningful connections and provide actionable insights that capture opportunities and give businesses the freedom over when and how they communicate so they can achieve more.
Ruby is committed to delivering more than just exceptional customer experiences. We’re also here to help your business be exceptional by providing insights into the interactions and connections that drive great service. Happier customers mean more diverse and thriving local economies, a stronger small business community, and new innovations that benefit us all.
We want to provide you with the information you need to make informed decisions about your business, while also saving you time and energy so you can focus on what matters. This can be as simple as tagging calls and chats so you can see how many leads come in a month, or as big as redesigning our software so our frontline team can work more efficiently.
We use our expertise to empower you by identifying and taking advantage of unseen opportunities, acting as partners actively invested in the success of your business. Expect game-changing recommendations and personalized suggestions—all as part of our normal service!
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