The Virtual Switchboard: Understanding Your Call Handling Options

What does ‘call handling’ mean? How do you forward calls? Is it ever necessary to “unforward” them? When you do forward them, where are you forwarding them to?

Is call handling like having a virtual switchboard?

The answer to that last question is yes (ish) and all of the other questions you understandably have around call handling can be found in this very fresh and very helpful infographic.

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