Four fundamentals of phone etiquette: A quick reference sheet for the busy solo practitioner.

First impressions matter in a big way, especially when 64% of legal clients make decisions based on the friendliness and likability of a lawyer’s tone. To ensure your firm is providing a consistently exceptional client experience from the very first “hello,” we’ve put together a quick list of phone etiquette tips for the solo and small-practice attorney.

Download our tip sheet to get your hands on Ruby’s four fundamentals of phone etiquette.

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