[Infographic] Telehealth in 2021 and beyond.

Reading time:

The COVID-19 pandemic redefined healthcare models and spurred a new openness to change for healthcare consumers. More than ever, patients are willing to shop around to find their ideal experience, searching for convenient, connected approaches to care.

How has the healthcare landscape changed over the last 12 months? What do the present and the future look like for patients and providers?

The answers lie in telehealth. According to Chris Jennings, healthcare policy consultant and former advisor to the Obama and Clinton administrations:

“There’s the assumption in primary care that you always had to have in-person contact, and that telemedicine would be unsatisfactory, or wouldn’t fill the void. That’s been exposed—actually, it’s safer, it’s quicker, and it’s easier. … People are now seeing this model, which we thought would take years and years to develop. And it’s probably been accelerated by a decade.”

See why telehealth is here to stay post-pandemic, what healthcare industry leaders are saying, and what patients look for in a provider. Explore Ruby’s infographic, Telehealth in 2021 and beyond: data, trends, and opportunities.

(By the way, the statistics used in this infographic about telehealth in 2021 come from a guide we recently published and which you can download for free.)

Ready to grow your practice in 2021? Ruby is here to help.

Healthcare providers of all kinds rely on Ruby to connect with their patients online and over the phone. Our HIPAA-compliant live virtual receptionist and chat services elevate client experiences from the first “hello.” We’re available 24/7/365 to offer support and answer non-medical questions. It’s all private, secure, and 100% based in the United States. See how Ruby’s digital patient engagement capabilities work at ruby.com/healthcare.

For more information about how COVID-19 has changed the healthcare industry, and how your practice can succeed in the new landscape, download our guide: The Shifting State of Healthcare.

Additional reads you may find interesting...

View All
SEO and branding: star-crossed lovers—an illustration of two people with crowns surrounded by flowers
Small Business Tips

SEO and branding: star-crossed lovers

Title card: Authentic small business marketing with Jamie Adams of Scorpion

Ruby partner feature: Authentic small business marketing with Scorpion

Using chat as a sales tool: hands using laptop
Small Business Tips

4 ways to leverage live chat as a sales tool

How to attract more law firm leads: smiling woman in professional attire talks on phone while using laptop
Legal Practice Tips

Treading water? Here’s how to attract more law firm leads.

Needs-based selling: woman using laptop in well-lit office next to large window.
Small Business Tips

Needs-based selling 101

Closeup image of a business owner texting message from smart phone in cafe
Small Business Tips

Why you should be texting from your business number—and how to get started

Title card: Craig Rashkis, Farwell Rashkis LLP, Ruby customer feature series
Customer Feature

Ruby customer feature: Craig Rashkis, Falwell Rashkis LLP

What you can do to support Hispanic and Latinx-owned businesses

Using virtual receptionists for full-time answering

How to end a phone call: person holding phone
Receptionist Tips

How to end a phone call

Virtual receptionist sitting at desk

Virtual receptionist pricing 101

Professional sitting at desk on computer, working on a law firm's website
Legal Practice Tips

What Google’s Core Web Vitals mean for your law firm’s website

A group of Ruby customers stand together, smiling and talking

Does your business need an answering service?

Screenshot of a YouTube channel's live videos

How to use YouTube Live to engage your clients & audience

Smiling woman standing in a bicycle workshop with a mobile device in her hands
Small Business Tips

3 ways virtual receptionists elevate customer experience (while making your life easier)

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up
Sales Support

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.

Legal_Final

The Secret to Successful Law Firms

The inside scoop on Clio’s latest legal trends report.

Phone Thumbnail 2

10 Questions to Ask a Virtual Reception Provider

Ask the right questions and rate virtual reception services with our handy guide and scorecard!